Chat Support

J-K Network Services

$2.1-2.2K[Mensual]
En el sitio - MandaluyongNo se requiere ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13

  • Seguro de salud y bienestar

    HMO

  • Tiempo de apagado y abandono

    Salir por enfermedad

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Descripción

Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users. 


Position: Korean Email and Chat Support  

  • Industry: BPO - Media Streaming Account
  • Location: Mandaluyong City
  • Salary: Php 120,000- Php 125,000 Monthly 
  • Work Schedule: Shifting schedule
  • Work setup: Work onsite


Benefits:

  • Competitive Salary Offer
  • 13th month pay
  • Government Mandated Benefits
  • Leave Credits
  • HMO
  • Performance incentives


Responsibilities:

  • Respond to customer’s inquiries and technical concerns through emails and chats
  • Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
  • Assist customers in cancellation of premiums and in changing customer personal details
  • Handle concerns of account users regarding paid accounts, payment issues


Recruitment Process:

  • Initial Interview
  • Written Assessment
  • English Language Assessment
  • Korean Language Assessment
  • Job offer

Requisito

  • Korean National proficient in English with permanent visa 
  • Filipino National can speak, read and write Korean language
  • Open to Undergraduates
  • Good understanding and email/chat etiquette
  • With customer service experience is a great advantage but not required
  • Willing to work in Mandaluyong and can start asap
Korean BilingualLiterado por ordenadorEmail Etiquette
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KR Openings

RecruiterJ-K Network Services

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Ubicación laboral

Shaw Blvd. Shaw Blvd, Metro Manila, Philippines

Publicado el 02 July 2025

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