Client Profile:

An IT BPO firm provides IT services with an emphasis on customer service, social media, strategy, and cutting-edge technologies. They continue to offer innovation services in an effort to upgrade the technological world.

Position: Customer Service Representative

Industry: IT BPO

Location: Quezon City

Salary: Php 20,000- Php 30,000

Schedule: Shifting Schedule

Work Set up: Onsite

Benefits:

• Government Mandated benefits
• 13 Month Pay
• HMO
• Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Night Differential
• Allowances
• Car and Housing Plan
• Company-sponsored trainings, upskilling, and certification
• Flexible Working Arrangements
• Healthy and Encouraging Work Environment

Requirements:

• bachelors degree in Business management or any course.
• Open for undergraduates
• With at least 1 year customer service or BPO experience
• Can start ASAP
• Willing to work onsite

Responsibilities:

• In charge for handling customer calls and inquiries regarding with product and services of company.
• Responsible for proper documentation of inquires
• Realtime response to customer inquiries via email or other channel
• Remain professional and positive while engaging with customer
• Build a good relationship with customers or clients.

Look for: Ms. Leah

Recruitment Process: (ONLINE/ face to face)

• initial interview
• Final interview
• JOB OFFER