• Assist customers with inquiries and provide exceptional service through various communication channels.
• Handle customer complaints and resolve issues efficiently and empathetically.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High school diploma or equivalent
• Experience Level: No prior experience required, training provided
• Skills and Competencies: Proficient in English language, excellent customer service skills
• Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude