Customer Service Representative

HR Spectacles

₱30-35K[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
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Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide product information and troubleshooting support.
  • Maintain customer records and document interactions.
  • Resolve complaints and escalate complex issues when necessary.
  • Work collaboratively with team members to enhance service quality.
  • Meet performance metrics for customer satisfaction and response time.
  • At least 2 years of customer service experience (BPO preferred).
  • Strong communication and problem-solving skills.
  • Proficient in MS Office; CRM knowledge a plus.
English LanguageCustomer ServiceProblem SolvingTeam PlayerSalesforceAccount ManagementStrong Work EthicSales Pitching and ClosureOrganizational SkillsPeople Skills
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HR Spectacles

RecruiterHR Spectacles

Replied 7 minutes ago

Posted on 10 September 2025

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