Concession Assistant

Job Summary

Supports day-to-day concession operations across department store and mall partners (SM, Robinsons, Metro, Landmark, ICM, KCC, Unimart, Royal, NCCC).

Coordinates promotions, new-item sampling and SKU approval, pull-out requests, and related admin tasks between the company, store partners, and internal departments.

Key Responsibilities

1. Promotions

• Coordinate with Sales & Marketing Manager to identify items for monthly promotions, special offers, and GWP initiatives.

• Secure management approval and prepare discount letters for class discounts.

2. New Item Sampling

• Monitor sampling schedules from store merchandising teams (e.g., SM Merchandising, PSIS) and confirm item details with internal teams.

• Prepare quotations/pricelists per store template and coordinate photoshoots for merchandising approval.

• Encode/upload samples in vendor portals; prepare, label, and arrange transport of physical samples; track approvals, packing lists, and barcodes.

• Coordinate with Inventory/Warehouse for item encoding and DR issuance/verification; endorse samples and monitor approval decisions.

• Upon approval, process SKU creation (CSS prep, re-encoding), notify stakeholders to initiate ordering, and update the master item list.

3. Pull-Out Processing

• Receive pull-out requests and encode details accurately into store-specific templates.

• Upload via vendor portals, secure internal/merchandising approvals, and monitor status.

• Forward approved documents to logistics for pick-up scheduling.

4. Other Recurring Administrative Tasks

• Implement price adjustments, insurance renewals, and contract renewal monitoring.

• Process annual CSS renewal for SM stores; assist with demo requests and store concerns.

• Collect and process customer orders; perform other tasks as assigned.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.

• 1+ year in retail operations, merchandising, or account coordination preferred; fresh graduates with strong admin skills may be considered.

• Proficient in MS Office (Excel, Word); able to learn vendor/merchandising portals.

• Detail-oriented, organized, and able to manage multiple accounts and deadlines.

• Good communication skills; willing to coordinate across Sales, Inventory, Warehouse, Digital, and HR.

Key Working Relationships

Internal: Sales/Concession, Inventory, Warehouse, Digital/Creative, HR, Logistics.

External: Store merchandising teams and buyers (SM, Robinsons, Metro, Landmark, ICM, KCC, Unimart, Royal, NCCC), store coordinators, and promodisers.