Qualifications 

·       Minimum 3 years of experience in quality inspection or quality assurance. Required: Experience in printing or packaging industry.

·       Strong knowledge of inspection processes, AQL standards, and quality control methodologies.

·       Ability to work independently, manage multiple priorities, and coordinate with cross-functional teams.

·       English (required): Strong written and verbal communication skills.

·       Mandarin (required): Ability to communicate with China-based teams and suppliers.

·       Willingness to travel within Southeast Asia (Vietnam, Cambodia, Indonesia, Philippines, etc.) as needed.

Key Responsibilities

1.     Inspections

·       Conduct inline inspections to monitor production quality in real-time.

·       Perform final inspections to ensure products meet customer specifications and standards.

·       Document inspection results clearly and communicate findings to internal teams and suppliers.

2.     Quality Audits

·       Conduct Quality Fundamentals Audits (QFTs) to verify adherence to company standards and procedures.

·       Support compliance and security audits, including corrective action follow-ups.

·       Identify trends, root causes, and propose preventive measures to improve supplier performance.

3.     Supplier Support

·       Collaborate with suppliers to provide guidance on quality improvement initiatives.

·       Support implementation of corrective actions and track progress.

·       Serve as a local point of contact for factory quality and compliance matters.

4.     Reporting & Documentation

·       Create accurate records of inspections, audits, and compliance activities.

·       Prepare summary reports for internal management to support data-driven decisions.

·       Highlight risks, gaps, and opportunities for continuous improvement.

5.     Regional Support

·       Travel to factories in Vietnam, Cambodia, Indonesia, and other Asia countries as needed.

·       Assist with onboarding new suppliers and ensuring adherence to company quality standards.

6.     Balance Loyalty 

·       Champion Balance’s interests and product quality above all, ensuring factory processes, production plans, and priorities align with our standards.

·       Monitor mass production closely, flagging risks such as overproduction of non-priority items, improper use of new equipment, or deviations that could impact Balance products.

·       Serve as the trusted advocate for Balance at the factory, maintaining integrity and independence in all quality decisions.

·       Make proactive recommendations to protect product quality, timelines, and brand reputation, even when it requires challenging the factory or suggesting corrective actions.