Korean Customer Service Representative

MEXC

$2-3K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountrySouth Korea

Language RequirementsEnglish | Chinese | Korean

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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  1. Responsible for receiving user inquiries through online customer service tools and answering user questions;
  2. Timely feedback on existing issues, collecting and organizing problems;
  3. Possess strong business acumen, able to grasp basic business concepts after training. Candidates with financial knowledge and experience will be preferred;
  4. Brainstorm obstacles in user experience, identify user needs, and promote problem-solving and process optimization;
  5. Able to adapt to shift work or long night shifts.


MandarinEnglishcall centercustomer serviceproblem solvingKorean
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Sara Guo

HR ManagerMEXC

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Posted on 05 July 2024

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