COLLECTIONS AGENT
Futureinno Digital Tech Limited
Job Description
Position: Collections Agent
Department: Operations
Reporting To: Team Leader / Manager
Key Responsibilities:
· Contact customers via phone to recover overdue payments
· Negotiate repayment plans
· Maintain accurate call records and notes
· Meet daily and monthly collection targets
· Handle customer objections professionally
· Escalate difficult cases when necessary
Requirements:
· Good communication skills (English required)
· Basic computer skills (Excel / CRM)
· Ability to work under pressure
· Strong discipline and attendance
yan penny
HR经理Futureinno Digital Tech Limited
Reply today 1 time
Working Location
11 Mogotio Rd, Nairobi, 肯尼亚
Posted on 11 Jun 2026
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