This position is strictly open to Filipino applicants who are currently residing in the Philippines, preferably near Metro Manila.Although the role is primarily work-from-home, occasional visits to the office in Quezon City may be required when necessary.Please read this carefully before applying. Thank you.

Role Overview

The Account Manager / Business Consultant serves as the primary relationship owner for assigned Hub Partners of BuyNextDoor. This hybrid role combines sales, account management, and partner success, ensuring that hub partners are properly onboarded, supported, activated, and guided toward sustainable sales performance.

The role is both revenue-facing and relationship-driven, requiring strong coordination with internal teams while acting as the main point of contact for hub partners throughout their lifecycle.

Core Focus Areas

1. Hub Partner Sales & Acquisition Support – Handle inbound and outbound inquiries and close partnership opportunities
2. Account Management & Partner Success – Ensure hubs are active, compliant, and performing
3. Business Consulting & Growth Support – Help partners select products, run promotions, and grow sales

Roles & Responsibilities

A. Sales & Partner Acquisition

• Handle inbound and outbound sales inquiries from prospective and existing Hub Partners
• Conduct sales presentations and partnership briefings:
• Face-to-face
• Online / virtual meetings
• Explain BuyNextDoor’s:
• Hub Partner model
• Earning opportunities
• Ordering and fulfillment processes
• Assist potential partners through the decision-making and onboarding process
• Endorse qualified partners for onboarding approval

B. Partner Onboarding & Activation

• Support hub partners during onboarding by:
• Guiding them through platform setup
• Explaining ordering, pricing, and operational workflows
• Assist hubs in:
• Product selection
• Initial ordering
• Understanding promos and bundles
• Ensure hubs are properly activated and ready to transact within the BuyNextDoor ecosystem

C. Account Management & Relationship Ownership

• Manage and maintain assigned client or key hub accounts
• Serve as the main point of contact for assigned hubs
• Actively engage in:
• Partner group chats
• Community channels
• Build long-term relationships to encourage:
• Repeat ordering
• Participation in campaigns
• Platform loyalty

D. Sales Performance Monitoring & Support

• Monitor hub sales performance against agreed targets and expectations
• Track and ensure compliance with:
• Pricing
• Ordering guidelines
• Platform policies
• Conduct regular partner check-ins to:
• Review performance
• Identify challenges
• Recommend improvements
• Support partner training initiatives to ensure continuous improvement and success

E. Promotions & Sales Coordination

• Coordinate promotions and sales initiatives with assigned partners
• Work closely with internal teams to:
• Roll out promos
• Support campaigns
• Address partner-specific needs
• Help hubs maximize opportunities during:
• Promotional periods
• Product launches
• Seasonal sales

F. Records, Reporting & Documentation

• Maintain accurate and up-to-date records of:
• Leads
• Sales activities
• Transactions
• Partner communications
• Prepare partner performance summaries and reports as required
• Ensure proper documentation for:
• Account status
• Follow-ups
• Escalations

G. Cross-Functional Coordination

• Coordinate partner concerns with:
• Operations
• Customer Support
• Other internal teams
• Act as a bridge between hub partners and internal stakeholders to ensure:
• Timely resolution of issues
• Smooth operational flow
• Positive partner experience

H. Other Duties

• Perform other tasks or responsibilities related to:
• Partner onboarding
• Account management
• Partner engagement
• as may be assigned by the Company.

Qualifications

• Proven experience in:
• Account management
• Business development
• Sales or client servicing roles
• Strong presentation and communication skills (online and face-to-face)
• Experience handling B2B or partner-based accounts is an advantage
• Organized, detail-oriented, and comfortable managing multiple accounts
• Ability to work cross-functionally in a fast-paced, growth-stage environment
• Strong relationship-building and problem-solving skills

Why This Role Is Critical

This role ensures that Hub Partners are not just onboarded—but supported, guided, and grown. It directly impacts:

• Partner retention
• Sales performance
• Overall success of the BuyNextDoor hub ecosystem