• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services to ensure customer satisfaction.
• Resolve customer complaints and issues in a professional manner.
• Maintain detailed and accurate records of customer interactions.
• Work collaboratively with team members to improve overall customer service operations.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
• Experience Level: 0–2 years; entry-level candidates are encouraged to apply.
• Skills and Competencies: Strong command of the English language, excellent communication and interpersonal skills.
• Qualities and Traits: Friendly, patient, and empathetic with a strong customer focus.