Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in BGC, Taguig City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.

What You’ll Do

• Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
• Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
• Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
• Work with finance, sales, and customer service teams to quickly resolve billing disputes.
• Keep billing records accurate and organized to support audits and compliance.
• Spot inefficiencies in billing and collections processes and suggest improvements.

• At least 2 years of experience in billing, collections, or finance-related roles.
• Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus.
• Strong organizational skills and attention to detail.
• Clear and professional communication skills for interacting with customers and teams.
• Experience with NetSuite is a bonus, along with a willingness to learn new finance tools.
• Able to work independently while collaborating with global teams.

If you’re ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you!

Apply now and be part of our dedicated team in BGC!